Deadlock Territories LLC provides digital products only. There is no physical shipping or postal delivery.
VIP status and other digital perks are typically applied shortly after a successful purchase. In some cases, manual review may be required, which can cause short delays.
All sales are final. Once digital perks are delivered or activated, we do not provide refunds or accept cancellations.
If you believe there has been an error with your order or perk delivery, open a support ticket in our official Discord: https://discord.gg/YGPk37fgCs.